Get in Touch with Cignels
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You will get detailed steps delivered to your email.

Open the Phone application on your device and enter the following code: *#06#. Your device will then display a screen presenting various details, including the IMEI number.

You can use Autopay which supports major credit and debit cards. 

Please reach out at contactus@cignels.com with your order number, and we will fix it for you.

Yes, you can get 5GB of high-speed data and unlimited voice calls in Canada and Mexico without extra cost. You also get free roaming worldwide (up to 125 kbps).

No. cignelS directly works with major US network operators to offer high speed Internet connectivity without deprioritizing customers during periods of network congestion, as other virtual mobile network operators do.

Upon receiving the order, our advanced algorithm chooses the optimal operator from the major US cellular service providers based on 5G coverage and key performance indicators (KPIs) such as throughput and latency according to your service location.

We leave this decision to our algorithm to provide you the best mobile experience.